MiVoice AAC

Privacy Policy

Effective date: August 30, 2026

This Privacy Policy explains how MiVoice AAC collects, uses, stores, and protects information when you use the MiVoice AAC mobile app, web portal, and related services.

Local AAC use does not require an account

MiVoice AAC can be used for core augmentative and alternative communication (AAC) without creating an account. Local AAC boards, tiles, typed phrases, and device-based text-to-speech can be used without providing an email address to MiVoice AAC. Content remains on the device unless an adult account manager chooses to use an online feature such as an account, subscription, cloud backup, or cross-device restore.

Information we collect

Depending on the features you choose to use, MiVoice AAC may collect:

• Account information:an adult account manager's email address, authentication information, and account identifier when an account is created.
• AAC content: board profiles, pages, tiles, labels, settings, and other personalized AAC configuration when cloud features are enabled.
• Custom images: images selected for AAC tiles when those images are included in cloud backup or synchronization. MiVoice AAC re-encodes imported images before storing them in the app so original embedded image metadata is not retained.
• Subscription information: product, transaction, purchase, and entitlement information needed to verify purchases and provide paid features. Payment card details are handled by the applicable app store or payment provider and are not collected directly by MiVoice AAC.

How we use information

We use information only as needed to:

• Provide account sign-in and account management.
• Back up and restore AAC boards across supported devices when cloud features are enabled.
• Verify subscriptions and provide the features included with a purchased plan.
• Protect the security and integrity of MiVoice AAC and its online services.
• Respond to support, privacy, or account-deletion requests.

Cloud backup and cross-device synchronization

Cloud features are optional. Automatic cloud backup and automatic cloud downloading are not required to use MiVoice AAC. When cloud-capable features become available, MiVoice AAC may recommend enabling these options, but the adult account manager can turn either option off before continuing and can change the settings later in the app.

When cloud backup or synchronization is enabled, AAC content and eligible custom images may be transmitted to and stored in MiVoice AAC's cloud services so the account manager can restore or synchronize the communicator's setup on supported devices.

Children, communicators, and adult account managers

MiVoice AAC is an AAC tool that may be used by communicators of different ages, including children. The AAC communication experience itself does not require the communicator to create an online account.

When the communicator is a minor, online account, cloud, and purchase features are intended to be managed by a parent, legal guardian, caregiver, or other authorized adult account manager. The adult account manager should use their own email address rather than the minor communicator's email address. MiVoice AAC does not require a communicator's date of birth to use the AAC interface.

Advertising, tracking, and sale of data

MiVoice AAC does not display third-party advertising, does not use behavioral advertising, does not use cross-app advertising tracking, and does not sell personal information.

Service providers

MiVoice AAC uses service providers to operate specific parts of the service. These may include Supabase for authentication and cloud data services; Apple, Google Play, and Amazon Appstore for app distribution, purchases, and subscription processing; and website hosting providers for MiVoice AAC web pages and the web portal. These providers process information as needed to provide their services to MiVoice AAC or to the account manager.

Uploaded images and AAC content

Adult account managers may create personalized AAC content or select custom images for a communicator. Only upload content you are authorized to use. Avoid including unnecessary sensitive information in board labels, images, or other AAC content.

Data retention and deletion

We keep account and cloud data only for as long as reasonably necessary to provide the requested services, maintain security, comply with applicable obligations, and complete account or support requests. Deleting local content from a device does not necessarily delete a previously created cloud backup.

An adult account manager may request deletion of the MiVoice AAC account and associated cloud data through the app or the account deletion page. Account deletion does not automatically cancel an app-store subscription; subscriptions must also be managed through the store used for purchase.

Your choices

You may:

• Use core AAC features without creating an account.
• Choose whether to create an account or use cloud features.
• Enable or disable automatic cloud backup and automatic cloud downloading.
• Update or delete AAC content inside the app or web portal.
• Cancel subscriptions through the app-store account used for purchase.
• Request account and cloud-data deletion.

Security

We use reasonable technical and organizational safeguards designed to protect account and cloud data. No method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy when MiVoice AAC's features, services, or legal requirements change. The effective date above will be updated when we make material changes.

Contact

For privacy questions, account-data requests, or concerns about a minor's information, contact us at support@mivoiceaac.com.